Rain Soft

Our customer service department contacted the local dealer and they have spoken with the customer. There was some confusion about pricing and options and the dealer has informed u...

I got shanghaied at my local Home Depot. But heck, a $20 gift card is a $20 gift card. (when we bought our house there was a disconnected Culligan unit outside and the area is fam...

I complained about Rain Soft being liars and crooks on this web page yesterday, 7 Nov (even though I dont see my complaint). I got a call from them today, 8 Nov, and explained my ...

I purchased the Rain Soft EC4 system in Aug 2010. Since then I have received phone calls from Rain Soft every 2 weeks stating that I needed to get my "yearly" checks done and that...

The local dealership was contacted with this complaint and the following is an excerpt from the letter that was written to the consumer. I received a copy of a complaint that you ...

I am pleased we were able to help resolve the issue for this customer. His concerns related to service fees are difficult to address, as all fees are set by the independent dealer....

This customer had a problem with a problem water system on well water. I am pleased to report that it’s been almost 90 days since this was resolved and the customer now has grea...

I am glad your experience with the service people we sent out was a good one. Its unfortunate the selling dealer which is no longer a RainSoft dealer over sold the product in the a...

Thanks for getting back to me and once again I apologize for the poor experience you had with our representative. I did speak to your local distributor and that manager is going t...

I have contacted this customer and exchanged information. He certainly had a difficult experience working with the local distributor. Aquion, Inc. is the manufacture of RainSoft a...

Dear Betty Boop: My name is Scott Harmon; I am the director of customer satisfaction for Aquion, Inc. – the parent company of RainSoft. We are the manufacturer of RainSoft wate...

From Actual Consumer Letter: "After contact with the manufacturer I realize my information was incorrect. My problems were due to maintenance that needed to completed that I was un...

After numerous email communications, it is apparent that our sincere offers of proactively addressing the concerns that you raise in this email are not satisfactory to you. Thatâ€...

Our sales rep came at 7 pm. At 8:15, we put our kids to bed; our sales rep waited patiently while we did this. Then he continued his presentation. By 10 pm, I was tired and shor...

My name is Scott Harmon I am the director of technical service and customer focus for AWTP, LLC – the parent company of RainSoft. We are the manufacturer of RainSoft water treatm...

Hello! My name is Scott Harmon I am the director of technical service and customer focus for AWTP, LLC – the parent company of RainSoft. We are the manufacturer of RainSoft water...

My name is Scott Harmon I am the director of technical service and customer focus for AWTP, LLC – the parent company of RainSoft. We are the manufacturer of RainSoft water treat...

Rain Soft does rip people off. I have a friend thats a rep. Before we becam friends he didn't know that I was a new Rain Soft Customer. He needs to release a tell all. They tel...

My O rings went out, the service man came out and replace them he was training a new man ,well he didn't see me come around the side of the house well i listened to what he was tel...

I purchased this system a year ago. After purchasing it the salesman said he would be back to do a water test in 2 weeks. Never happened. Called nothing. My reverse osmosis system ...

I googled rainsoft and was just about to forget about buying one but decided to look up the better business rateing on the company and products. NO COMPLAINTS! it's interesting...

I purchased a complete RainSoft system approximately 1 yr. 3 months ago. After about six months I called their service department to find out why my water was not any better than ...

Rainsoft - cannot get service when you need it. service offered for high dollars when you cannot afford it, just to check the system and add salt. Able to add salt myself. Now the ...

I am a former service tech for rainsoft in maryland and I really want to say sorry to everyone out there that has been ripped of by these crooks. I am so glad that I am not working...

Another pissed consumer. Rain Soft is full of pompass *** thinking they can treat any customer however they want. Not so. We are informing the next purchaser. Try an...

Just wanted to make you aware of some information about RainSoft's marketing practices. Right now, RainSoft's marketing team is desperately trying to change what consumers ...

I have had my rain soft systen for 12 years, I have even moved it 3 times. The benefits I have received and continue to receive or well worth the investment. I purchased my system ...

You know some people you can't make happy no matter what you do!! I have had a Rainsoft system for 2 years and I absolutely love it. I have never had anything go wrong and my m...

I have to say that I love RainSoft. I am so grateful that there is a company out here that cleans up what the water company leaves behind!! There are to many things that can ...

Rain soft is faulty all around. Don't deal with them. Very bad experience.RainSoft is an international company that has its branch offices in many countries worldwi...